Your Data, Your Rights
At pk98, your privacy is not a footnote. This policy explains exactly what personal data we collect when you use our platform, why we collect it, who can see it, and what rights you have over it. It's written to be read and understood – not buried in legalese.
Six things you should know about how we handle your data before reading the full policy
pk98 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Full stop. Your phone number and payment details stay within pk98.
All data transmitted between your device and pk98 is protected by 256-bit SSL encryption. This is the same standard used by major banks. Your session on pk98 is always encrypted.
Your PKR balance on pk98 is held in a segregated account, completely separate from company operational funds. Your money is yours and is accessible independently of pk98's internal finances.
You can request a copy of your personal data, ask us to correct inaccuracies, or request deletion of your account at any time. We respond to all data requests within 7 business days.
Every marketing email or SMS from pk98 includes an unsubscribe option. You can also manage communication preferences directly from your account settings at any time without restriction.
pk98 collects only the personal information needed to operate your account, process payments, verify identity, and comply with legal obligations. We don't collect data for the sake of it.
This Privacy Policy applies to all users of pk98 (pk98.click). By registering an account or using the platform, you confirm that you have read and understood how pk98 collects and processes your personal data as described in this document. This policy should be read alongside our Terms and Conditions.
pk98 is an online gaming platform operating at pk98.click, serving players in Pakistan. For the purposes of this Privacy Policy, pk98 is the data controller – meaning we determine the purposes for which your personal data is used and the means by which it is processed.
If you have any questions about this Privacy Policy, or if you wish to exercise any of the data rights described in Section 7, please contact us at:
We aim to respond to all data-related enquiries within 7 business days. For urgent matters such as suspected unauthorised account access, our support team is available around the clock via live chat.
pk98 collects personal data when you register an account, make a deposit or withdrawal, use our games, contact support, or interact with any feature of the platform. Below is a comprehensive breakdown of the categories of data we collect and the context in which each is collected.
| Data Category | What We Collect | When Collected |
|---|---|---|
| Identity | Full name, date of birth, CNIC number (for verification), selfie or ID document image | Registration and identity verification |
| Contact | Mobile phone number, email address | Registration |
| Financial | Easypaisa / JazzCash / NayaPay / SadaPay account details, bank account numbers (IBFT), transaction history | Deposits and withdrawals |
| Gaming Activity | Game sessions, bet amounts, wins, losses, game type preferences, bonus usage | Ongoing during platform use |
| Technical | IP address, device type and OS, browser version, session timestamps, page navigation | Every visit to pk98.click |
| Communications | Chat transcripts, email correspondence, support tickets | When you contact pk98 |
| Referral | Referral link usage, referred player details (name and contact only), referral reward history | When using the Refer a Friend programme |
Most of the personal data pk98 holds is provided directly by you – through the registration form, verification submissions, payment details, and support communications. We do not attempt to infer sensitive personal data from indirect sources.
When you visit pk98.click, our servers automatically record technical data including your IP address, the type of device and browser you're using, the pages you visit, and the duration of your session. This data is used for platform security, fraud detection, and performance optimisation. It does not identify you personally on its own, but may be combined with account data for fraud investigation purposes.
We do not store full card numbers. When you use a Visa or Mastercard to deposit on pk98, card processing is handled by our payment gateway partner. pk98 never stores your full card number on our own servers.
pk98 processes your personal data for specific, legitimate purposes. We do not process data beyond what is necessary for the purposes stated below.
Your name, mobile number, and contact details are used to create and maintain your pk98 account, to authenticate your identity each time you log in, and to communicate account-related information such as verification status, transaction confirmations, and security alerts.
Financial data including your payment method details and transaction records are used to process deposits and withdrawals in Pakistani Rupees, to verify that payment methods belong to the registered account holder, and to maintain transaction records for audit and compliance purposes.
pk98 uses identity data to verify that you meet the minimum age requirement of 18 years, to comply with anti-money-laundering (AML) obligations, and to prevent fraud, multi-accounting, and bonus abuse. Technical data such as IP addresses and device fingerprints are used alongside account data to detect and investigate suspicious activity.
Your gaming activity data is used to deliver games correctly, to calculate and credit winnings accurately, to maintain game history records, and to personalise your experience on pk98 – for example, showing recently played games or recommending titles based on your play patterns.
pk98 uses gaming activity data, session duration records, and deposit patterns to support our responsible gaming obligations. This includes monitoring for signs of problematic gaming behaviour and, where tools such as deposit limits are active, enforcing those limits at the platform level.
With your consent, pk98 may send you promotional emails or SMS messages about bonuses, new games, and platform features. You can withdraw consent at any time by using the unsubscribe link in any marketing message or by adjusting your communication preferences in your account settings. Withdrawing marketing consent does not affect your ability to use pk98.
pk98 may be required to process and retain your personal data to comply with applicable laws, respond to legal proceedings, or cooperate with regulatory authorities. Data retained for legal compliance purposes will be held only for as long as required by the relevant legal obligation.
pk98 does not sell, rent, or share your personal data with third parties for their own marketing purposes. The following categories of third parties may receive limited personal data where strictly necessary to deliver the pk98 service.
To process your PKR deposits and withdrawals, pk98 shares necessary transaction data with payment service providers including the operators of Easypaisa, JazzCash, NayaPay, SadaPay, and the card payment gateway for Visa and Mastercard transactions. These providers receive only the data required to execute the specific transaction and are contractually obligated to protect it.
Where identity verification is required – for example, for first-time withdrawals above Rs 50,000 – pk98 may use a third-party identity verification service to check the authenticity of documents you provide. These services are bound by strict data processing agreements and do not retain your documents beyond the verification process.
pk98 uses third-party cloud hosting and security infrastructure to operate the platform. These providers process technical data including server logs and session data on our behalf and under our instructions. They are not permitted to use your data for their own purposes.
pk98 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts in response to lawful requests, court orders, or legal obligations. In such cases, pk98 will disclose only the minimum data required by the specific legal obligation and will inform affected users where legally permitted to do so.
Where data processing involves transfers outside Pakistan, pk98 ensures that appropriate safeguards are in place including contractual data protection clauses. No personal data is transferred to jurisdictions that do not provide an adequate level of data protection without explicit safeguards in place.
pk98.click uses cookies and similar tracking technologies to operate the platform, maintain your session, and understand how players use the site. This section explains what types of cookies are used and how you can manage them.
These cookies are required for pk98 to function correctly. They maintain your login session, remember your language and settings preferences, and enable core features such as the game lobby and account dashboard. Essential cookies cannot be disabled without breaking platform functionality.
pk98 uses anonymised analytics to understand how players navigate the platform – which pages are visited most, where players drop off during registration, and which game categories receive the most engagement. This data is used in aggregate form only and does not identify individual players. Analytics tracking can be disabled through your browser settings.
Security cookies are used to detect and prevent fraud, bot activity, and unauthorised login attempts. They record technical fingerprints such as browser type and screen resolution to compare against known patterns associated with fraudulent activity.
You can control non-essential cookies through your browser settings. Most modern mobile browsers – including Chrome for Android and Safari for iPhone – allow you to block or delete cookies from the browser's privacy settings. Note that disabling essential cookies may prevent pk98 from functioning correctly.
pk98 does not use third-party advertising cookies. We do not allow advertising networks to place tracking pixels or cookies on pk98.click. The only third-party cookies present on our platform are those associated with our payment gateway partners, which are session-scoped and deleted when you close your browser.
Data security is not something pk98 treats as a one-time configuration. It is an ongoing operational responsibility with dedicated resources and regular review.
All data transmitted between your device and pk98.click is encrypted using TLS 1.3 with 256-bit encryption – the current industry standard for financial services. Sensitive data stored on pk98 servers, including payment method references and identity documents, is encrypted at rest using AES-256 encryption.
Access to personal data within pk98 is restricted on a need-to-know basis. Support staff can access account information relevant to assisting you, but cannot access full payment details or identity documents unless they are part of the verification team and the access is logged and audited. All internal access to personal data is recorded.
pk98 engages independent security firms to conduct regular penetration tests and vulnerability assessments of the platform. Findings from these tests are prioritised and addressed according to severity. Critical vulnerabilities are patched within 24 hours of discovery.
In the event of a data breach that affects your personal data, pk98 will notify affected players without undue delay and take immediate steps to contain and investigate the incident. If the breach poses a significant risk to you, we will provide specific guidance on protective steps you should take.
pk98 can only protect data on its own systems. You are responsible for maintaining the security of your device, your pk98 login credentials, and your payment method accounts. pk98 will never ask for your password via email, SMS, or live chat. If you receive any communication claiming to be from pk98 that requests your password, treat it as fraudulent and contact support immediately.
As a user of pk98, you have a number of rights over your personal data. These rights can be exercised at any time by contacting us at support@pk98.click. We will respond within 7 business days.
Request a copy of all personal data pk98 holds about you. We'll provide it in a readable format within 7 business days.
If any personal data we hold is inaccurate or incomplete, you can ask us to correct it. We'll update the record promptly.
You can request deletion of your personal data. We'll action this where no legal retention obligation requires us to keep it.
You can ask us to pause processing of your data while a complaint or correction is being investigated.
Request your personal data in a machine-readable format to transfer to another service. Applies to data you've provided directly to pk98.
Where processing is based on your consent (e.g. marketing), you can withdraw it at any time without affecting past data use.
Note on deletion requests. If you request account deletion while you have an active real balance on pk98, we will process your withdrawal before closing the account. We are also required by law to retain certain financial transaction records for a minimum period even after account closure. These retained records are not used for any purpose other than legal compliance.
pk98 retains personal data only for as long as necessary for the purpose it was collected, or as required by applicable law. The table below summarises our standard retention periods.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account data | Duration of account + 5 years | Legal and regulatory obligation |
| Transaction records | 7 years from transaction date | Anti-money-laundering requirements |
| Identity verification documents | 5 years from account closure | Regulatory compliance |
| Support communications | 3 years from last interaction | Dispute resolution reference |
| Gaming history | 5 years from account closure | Responsible gaming and legal |
| Technical / log data | 13 months from collection | Security and fraud review |
| Marketing preferences | Until consent withdrawn + 30 days | Evidence of consent status |
After the applicable retention period has expired, pk98 will securely delete or anonymise the relevant data so that it can no longer be linked to you as an individual. Anonymised, aggregated data (for example, aggregate win/loss statistics across all users) may be retained indefinitely for business analytics purposes, but this data cannot identify any individual player.
pk98 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes a date-of-birth declaration and we verify age as part of the standard account verification process.
If pk98 becomes aware that personal data has been collected from a person under 18, we will immediately close the relevant account, void any transactions, and delete the associated data. Any funds deposited by a minor will be handled in accordance with applicable laws.
If you believe that a minor has created an account on pk98, please contact us immediately at support@pk98.click so we can investigate and take action.
pk98 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email or via an in-platform notification at least 7 days before the updated policy takes effect.
This Privacy Policy was last updated on 1 January 2025. If you would like to review a previous version of this policy, please contact us at support@pk98.click and we will provide the archived version within 5 business days.
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact the pk98 privacy team at support@pk98.click. You can also use the 24/7 live chat feature within your pk98 account for privacy-related queries, and a senior team member will be assigned to your request.
This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which contain additional information about how your data is used in specific contexts.
We respond to all privacy requests within 7 business days. For urgent matters involving suspected unauthorised access to your account, our live chat team is available 24 hours a day, 7 days a week. Please reach us at support@pk98.click or through the live chat inside your pk98 account.
These documents work alongside this Privacy Policy
The full legal agreement covering your account, deposits, bonuses, gameplay rules, and dispute resolution on pk98.
Read TermsSelf-exclusion tools, deposit limits, session reminders, and support resources for players who need to take a break.
Read Responsible GamingCommon questions answered – deposits, withdrawals, account verification, bonuses, and game rules on pk98.
Read FAQ
Thousands of Pakistani players trust pk98 with their data and their PKR every day. Register in under two minutes and start with a game you know.
18+ only. Play responsibly. Responsible Gaming Policy